In order to provide the highest level of service with top guides and guaranteed tour departures, cancellations and amendments may be subject to fees. The policy applies to all group and private tours listed and booked through takewalks.com or Walks LLC, on a per person and per tour basis.
GROUP TOURS & ACTIVITIES
Cancellations received greater than 72 hours prior to tour commencement are fully refundable.
Cancellations received within 72 hours of tour commencement are nonrefundable.
Amendment requests are subject to availability and price changes.
PRIVATE TOURS & ACTIVITIES
Cancellations received greater than 7 days prior to tour commencement are fully refundable.
Cancellations received within 7 days of tour commencement are nonrefundable.
All amendments made to private tours may be subject to an administrative fee up to 20%.
LATE ARRIVALS & NO SHOWS
Late arrivals and no shows are nonrefundable. This is applicable to any tour participant that fails to arrive, or arrives after tour departure.
CHANGES TO THIS POLICY
From time to time, the terms of this policy may change at the Company's discretion. In the event of such changes, the new policy will apply for all tours booked after the date and time of the policy change. For any further questions about our cancellation policy, please feel free to e-mail us at [email protected]
There is a good chance we’ve answered your question on the FAQ section on each of our tour pages, but if not, the best way to contact us for non-urgent matters us is by email at [email protected]. Our team will get back to you within 24 hours with a full response.
[email protected] or by postal mail at:
3422 Old Capitol Trail, PMB 551
Wilmington, DE 19808