9/11 Memorial Tours

Lower Manhattan is packed with sites that hold special significance with regards to the 9/11 attacks. From the bases of first responders, to poignant memorials and, of course, Ground Zero itself; there's a story to be told on every corner. They're not all tragic though. In the years that have passed since, New York City has rebulit, bigger and stronger than ever before - and that's a story worth hearing too.

When choosing your 911 Memorial tour, it's worth keeping in mind that there are two great ticketed sites on the grounds. The 911 Museum is a beautiful and well-curated space, full of exhibits salvaged from the aftermath of the attacks and testimonials from first responders and survivors. The One World Observatory on the other hand, is the more forward-facing option. It offers panoramic views of NYC, accessed through the coolest elevator you have ever seen. A collaboration with Universal Studios, the walls of the elevator are composed of special screens. As you ascend 100 floors to the observatory, you watch New York build from farmland to high rise city.

Boths sites have long lines to enter at most times of the day. Lucky for you then that our 911 Memorial tours include priority entrance 911 Museum tickets or One World Observatory tickets - the choice is yours!

Upcoming Tours

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Price

Tour

Depart

Duration

$115
Statue of Liberty & 9/11 Museum
9:00 am
8 hrs - 8 hrs 30 mins
$69
9/11 Tour with 9/11 Museum
3:00 pm
2 hrs
$79
9/11 Tour with One World Observatory
3:00 pm
2 hrs

Highlights

  • 1
    The 9/11 Museum
  • 2
    One World Observatory
  • 3
    St. Paul's Chapel
  • 4
    9/11 Memorial Reflecting Pools
  • 5
    The Fireman's Memorial

Be transported at the 9/11 Museum

The 9/11 Museum is part memorial, part architectural marvel, covering a colossal 110,000 square feet. Visiting is a transporting experience, dragging you from the bright sun and thundering water of the Memorial into a huge (and hugely disconcerting) underground space. All exposed concrete and twisted, distorted metal leftover from the 911 attacks, it feels like a space trapped in time.

The Museum is jam-packed with heartwrenching and poignant disiplays that vary from large and harrowing, such as the mangled firetruck, impossible to distinguish front from back; to the personal. The voicemails left by victims in their last moments play in one area for example, along with lost personal effects like lost lipstick.

Located in the actual heart of the where the old World Trade Centers once stood, the 911 Museum literally takes you inside the history of these atrocities while also memorializing the lives that were lost. It's easily the most poignant and affecting visit in NYC.

The 911 Museum has become extremely popular since its opening, but all of our 911 tours include the option of priority entrance tickets - so you won't wait in line if you choose to visit this site after your tour.

Notes for Visiting

The 9/11 Memorial opens from 9am - 9pm and is free to visitors.

Please note you will need to pass through airport style security to enter One World Observatory or the 911 Museum, and unavoidable lines can build up as people pass through security. Items forbidden include weapons of any kind, large backpacks or bags (the only bags allowed inside must be within the range of 25 inches high, 17 inches wide & 9 inches deep), food, beverages or alcohol, double-wide strollers, professional camera or video equipment including tripods.

FAQ

How long will it take me to visit One World Observatory?
Your pre-reserved observatory entrance is at 5pm sharp. The average length of visits is about 1 hour.
What if the weather is bad (rain, snow, hail, etc.) on the day of my tour?
Our tours run rain or shine so please dress for the elements. We also ask you to please remember hats and sunscreen if you are taking this tour in the summer as it might be very hot.
How does entry to the 911 Museum work?
You can only enter the 9/11 museum with a pre-purchased, timed entrance. You will enter at 5pm without your guide and without waiting in line. Average length of visit is 2 hours, so please plan for at least this much time.
Are there any restrictions on what I can bring into the 911 Museum?
You will need to pass through airport-style security to enter the 9/11 Museum. Certain items are not permitted in the Museum and such as weapons, sharp items and scissors, or large bags. Dangerous items will be confiscated and will not be returned. Large bags will not be allowed inside the museum.
What can I (and can I not) bring into One World Observatory?
You will need to pass through airport-style security to enter One World Observatory, and unavoidable lines can build up as people pass through security. Items forbidden from One World Observatory include: - Weapons of any kind - Large backpacks or bags (the only bags allowed inside must be within the range of 25 inches high, 17 inches wide & 9 inches deep) - Food, beverages or alcohol - Double-wide strollers - Professional camera or video equipment including tripods For an up-to-date list of prohibited items, visit https://oneworldobservatory.com/content/uploads/2015/03/OWO-Prohibited-Items.pdf
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