Venice in a Day with St. Mark's Basilica, Doge's Palace, & Gondola Ride

The Doge’s Palace is not wheelchair-friendly. Some parts are accessible, but the Secret Rooms, Prisons, and Armory and not. Our route, in particular, is not wheelchair-friendly so we do not recommend that wheelchair users take this tour.

You can only take small bags into St. Mark's. Anything bigger than a purse - backpacks or luggage - is prohibited. There is no coat check either, so do not bring any large bags with you.

Yes! All guests (including children) must bring a government-issued ID/passport on the day of their tour. Failure to bring an ID can result in the security staff refusing your entrance to the monument. The full names of all participants are required at the time of booking and must match the names on their ID/passport. Name changes are not permitted.

If the client chooses not to attend the walking tour due to adverse weather, no refund will be issued. However, the client may still participate in the second part of the tour if they notify us in advance.

No. Unfortunately, due to site restrictions we cannot accommodate wheelchairs on this tour. Guests should be prepared for a moderate level of physical activity, including standing for extended periods and climbing stairs, which may not be suitable for travelers with certain health conditions or mobility limitations.

No. But your guide is always happy to offer you plenty of recommendations for great places to eat in the vicinity that will suit any price point.

No. Unfortunately, gondolas are not wheelchair accessbile.

No. The Doge's palace is full of staircases and narrow corridors. Strollers are not allowed inside.

On rare occasions access may be restricted due to private events inside the Doge's Palace and/or St. Mark's Basilica. Unfortunately this is a situation beyond our control. Our tour guides will make modifications to ensure you still have an excellent experience, but no refunds will be issued. We appreciate your understanding.

Yes. Because it is a holy place, St. Mark's Basilica insists that both men and women wear clothing that covers their shoulders and knees. They can and will refuse entry to anyone who does not meet this standard and we can't do anything about it, so come prepared.

This experience is refundable up to 7 days before your tour. Thank you for understanding.

You are permitted to enter the Doge's Palace with handbags and small backpacks. But any large backpacks or luggage are not permitted inside. You have to check them in the cloakroom.

Safety is our top priority. Unforeseen circumstances such as bad weather (heavy rain, strong wind, high tide) many prevent the gondola ride from taking place. If the gondola ride cannot occur due to any operational or safety reasons such as these beyond our control, no refund will be provided.

If the local municipality restricts access due to high tide and there are no walkways available, it is the client’s responsibility to bring appropriate footwear (e.g., boots). The guide will modify the itinerary to include alternate dry paths whenever possible. No refund will be provided if high tide prevents certain parts of the tour, but adjustments to the route will be made for client safety and comfort.

No. During your gondola ride you will be alone with maximum 5 other people and your Venetian gondoliere. This experience is much better as quiet time. Just sit back, relax and soak up the beauty of the city's canals.

Our tours run rain or shine so please dress for the elements. We also ask you to please remember hats and sunscreen if you are taking this tour in the summer as it might be very hot.