Pedro was very nice and helpful to get us checked in. Customer Service was great in getting us rescheduled after we got lost and missed the morning tour on which we were originally scheduled. Most of all, Eloise was AWESOME!!! Just cannot say enough good things about her. Very knowledgeable, sweet, and so helpful, not only with the tour itself but with other things to help us on our trip. She is absolutely amazing and we're so happy we had her to ourselves due to a couple of no-shows for the tour. Literally could not have asked for any more on the tour. It was fantastic!
Ryan was excellent and very informative.
Ric was a fantastic, enthusiastic guide!